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Known Problems V2.0

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When executing the Startup command I get a command console window but nothing more?

You must first press a keyboard key once to start the startup sequence.

The OneCMD Desktop does not start after running Startup?

The Startup command will launch a local web server and it may take 1-2 minutes before it has loaded all data. After that you must press a key on the keyboard (again) and a web browser is launched and the OneCMDB Desktop started.

Web browser hangs

Mozilla Firefox Version 2.1x hangs when closing a graph in the OneCMDB Desktop. Firefox 3.x does not have this problem.

Do not have several graphs open at the same time

Your web browser may hang if you have several graphs open at the same time in OneCMDB Desktop. For example, do not have CMDB View and Model Overview open together.

Strange problems here and there in the OneCMDB Desktop

Check that you have the latest Java engine installed. Older Java versions have showed to create strange errors in the OneCMDB Desktop.

Obscure problems in a system with Windows Vista

Disable (UAC), User Account Control in Windows Vista. You do it via User Accounts in the Control Panel.

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